Returns & Exchanges
At Giri USA, we want you to be completely satisfied with your home decor and furniture; if you are not happy with your purchase, you may return eligible items within 30 days of delivery. Please ensure all products are returned in their original packaging and in unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the items in their original boxes, including all hardware and documentation, to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing